About DNSPod's Invitation Codes

DNSPod, I admit, is the best DNS hosting company in China, and it really is good. But what happened today was so frustrating that just thinking about it makes me mad! It honestly ruined my mood.

First, here’s the thread I posted on Baidu Tieba

It was just a small suggestion. Since nobody ever replied, I also sent them the suggestion on Weibo

Then I sent a Weibo message to their founder

And sure enough, going to the founder actually worked. Two announcements went out very quickly, but reading them made me pretty unhappy.

I don’t get it. Did I insult them? No! I have no idea why, after I made one suggestion, they’d say something like that. It was obviously aimed at me. So I sent them two Weibo messages

I asked whether it was aimed at me, and they still haven’t replied. Then I asked whether the invitation-code request feature on their site was just for show, and they didn’t reply to that either. They seem to think I’m just making trouble for no reason, probably sent by a competitor specifically to stir things up… Sigh, I’m speechless.

After that I sent them one last Weibo message, but got no reply to that either. I don’t know why, but DNSPod doesn’t seem to treat its free users very well.

When all this was over, I really wasn’t in the mood to argue with them anymore, so I took an afternoon nap to recharge so I could get some work done in the evening.

I woke up a bit after 4 p.m. Around five I went to check the DNSPod Tieba forum, and the thread giving out invitation codes had just been posted. I hurried over to the DNSPod site and registered. It worked, but I couldn’t feel happy about it anymore. It’s a free service, for crying out loud. So frustrating, and it took so much time.

All I want to say is: DNSPod, could you make signing up a bit easier? Even a real-name system would be fine. What matters most is that the people who really need you are asking for your help!

10.11.2015 update

Later DNSPod was sold to Tencent, and Naizhao left too. Looking back, all this seems childish and silly, but who could have predicted how things would turn out?